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1. Introduction

Welcome to Nextgen Trend Shop ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nextgentrendshop.info (the "Service"). We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

2. Information We Collect

We may collect personal information that you voluntarily provide when placing an order, contacting us, or using our services. This information may include your full name, phone number, delivery address, postal code, and email address.

Because we offer Cash on Delivery (COD) only, we do not collect or store any banking details, credit card information, or digital payment credentials.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.

3. How We Use Your Information

Nextgen Trend Shop uses the collected information for the following purposes:

• To process and confirm your orders
• To arrange delivery of products
• To communicate order updates and service notifications
• To provide customer support
• To improve our website, products, and services
• To prevent fraudulent or unauthorized activities

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences and improve functionality. You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share necessary information with trusted delivery partners and service providers solely for order fulfillment and operational purposes.

We may also disclose information if required by law or to protect our legal rights.

6. Delivery and Order Processing

To complete deliveries, we share your name, phone number, and delivery address with authorized logistics partners. These partners are required to use your information only for delivery purposes and to maintain confidentiality.

7. Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of promotional communications at any time.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

11. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@nextgentrendshop.info

1. Agreement to Terms

By accessing and using the website nextgentrendshop.info ("Service") operated by Nextgen Trend Shop ("Company", "we", "our", or "us"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use this website.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information

We strive to ensure that all product descriptions, images, and pricing information displayed on the website are accurate. However, errors may occasionally occur. Nextgen Trend Shop reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Orders and Acceptance

All orders placed through the website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or delivery limitations.

5. Payment Terms — Cash on Delivery (COD)

Nextgen Trend Shop currently offers Cash on Delivery (COD) as the only payment method. Payment must be made in full at the time of delivery. Customers are responsible for ensuring someone is available at the delivery address to receive and pay for the order.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on location, logistics, and unforeseen circumstances. While we aim to deliver orders promptly, Nextgen Trend Shop is not liable for delays caused by third-party delivery services, natural events, or circumstances beyond our control.

7. Cancellation Policy

Orders may be canceled before dispatch by contacting our support team. Once an order has been shipped, cancellation may not be possible. We reserve the right to cancel any order due to stock unavailability, incorrect information, or operational issues.

8. Returns and Refunds

Return and refund eligibility, if applicable, will be governed by our Return & Refund Policy. Products must be returned in original condition and packaging. Certain items may not be eligible for return due to hygiene, safety, or other reasons.

9. User Responsibilities

You agree to provide accurate, current, and complete information when placing an order. Nextgen Trend Shop is not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Nextgen Trend Shop or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

11. Limitation of Liability

Nextgen Trend Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services. Our maximum liability shall not exceed the amount paid for the product in question.

12. Third-Party Links

This website may contain links to external websites. We are not responsible for the content, policies, or practices of third-party sites.

13. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page. Continued use of the website constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of USA. Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in USA.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: contact@nextgentrendshop.info

1. Return Period

Nextgen Trend Shop offers a 15-day return window from the date of delivery. If 15 days have passed since your order was delivered, we may be unable to offer a return or refund. To qualify for a return, the product must be unused, in its original condition, and in the original packaging with all included accessories.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The return request is made within 15 days of delivery
• The product is unused and in original condition
• Original packaging, tags, and accessories are included
• Proof of purchase or order confirmation is provided

3. Non-Returnable Items

Certain items may not be eligible for return, including products that are damaged due to misuse, missing parts not caused by our error, or items marked as non-returnable at the time of purchase. Products returned without original packaging or in used condition may be rejected.

4. How to Initiate a Return

To initiate a return, please contact our support team at contact@nextgentrendshop.info with your order details and reason for return. Our team will guide you through the return process and provide instructions for sending the item back.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with clear photos of the issue. We will arrange a replacement or refund at no additional cost after verification.

6. Refund Process (COD Orders)

Since we offer Cash on Delivery (COD) only, refunds will be issued via bank transfer or another agreed method after the returned product has been received and inspected. Customers may be required to provide valid bank account details for processing the refund.

Refunds are typically processed within 5–10 business days after approval.

7. Return Shipping

In cases of defective, damaged, or incorrect items, return shipping costs will be covered by Nextgen Trend Shop. For other returns, customers may be responsible for return shipping charges unless stated otherwise.

8. Exchanges

If you wish to exchange a product, please contact us within the 15-day return period. Exchanges are subject to product availability. If the replacement item has a different price, the difference may need to be paid or refunded accordingly.

9. Inspection and Approval

All returned products are inspected upon arrival. We reserve the right to refuse a return if the product does not meet our return criteria. Approved returns will proceed to refund or replacement processing.

10. Cancellation Policy

Orders may be canceled before shipment by contacting our support team. Once an order has been dispatched, cancellation may not be possible, but you may request a return after delivery according to this policy.

11. Special Circumstances

If you experience any unusual issues or circumstances not covered by this policy, please contact our support team. We will review each case individually and aim to provide a fair resolution.

12. Contact Us

For any questions regarding returns or refunds, please contact us:

Email: contact@nextgentrendshop.info